Privacy Policy

Welcome to Studality. Your trust is of utmost importance to us, and we are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website or services, you agree to the practices described in this policy.

---

1. Information We Collect

We collect and process personal information to provide you with the best possible experience. This includes:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment details to process orders and manage customer accounts.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
• Transaction Details: Order history, payment records, and correspondence related to purchases or inquiries.

We collect this information directly from you when you interact with our website, subscribe to newsletters, place an order, or contact us.

---

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To process, fulfill, and deliver your orders accurately and efficiently.
• Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
• Personalization and Optimization: To enhance your shopping experience by personalizing content and improving website functionality.
• Marketing Communications: To send you promotional offers, newsletters, and updates, provided you have opted in.
• Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our terms of service.

Your information will not be used for purposes other than those disclosed unless we have obtained your explicit consent.

---

3. Sharing Your Information

We may share your information with the following third parties for legitimate business purposes:

• Service Providers: Payment processors, shipping companies, and analytics providers that enable us to operate our business effectively.
• Compliance Entities: Legal authorities or regulators, when required by law or necessary to protect our legal rights.

We carefully vet all partners to ensure they uphold stringent data protection standards. Under no circumstances will we sell or rent your personal data to third parties.

---

4. Your Rights and Choices

As a valued customer, you have the following rights under the GDPR:

• Access: You may request details of the personal information we hold about you.
• Correction: You may update or correct inaccurate or incomplete data.
• Erasure: You may request that we delete your personal data, subject to legal and regulatory obligations.
• Restriction: You may limit how we use your data in certain circumstances.
• Data Portability: You may request a copy of your data in a commonly used format.
• Objection: You may object to specific types of processing, including direct marketing.

To exercise your rights, please contact us through our Contact Us page. We may require verification of your identity to process your request.

---

5. Security Measures

We employ industry-leading security measures to protect your data, including:

• Secure Socket Layer (SSL) encryption for all transactions.
• Regular security audits of our Shopify-powered platform.
• Access control policies ensuring only authorized personnel can access sensitive data.

While we take extensive measures to secure your data, no system is entirely foolproof. Please notify us immediately of any suspected security breaches.

---

6. Cookies and Tracking Technologies

Our website uses cookies to collect browsing data and provide a seamless user experience. These include:

• Essential Cookies: Required for the website to function (e.g., shopping cart functionality).
• Performance Cookies: Help us analyze site usage and improve performance.
• Marketing Cookies: Tailor advertisements and promotional offers to your interests.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

---

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

---

8. International Data Transfers

If you access our services from outside the European Economic Area (EEA), please note that your data may be transferred to, stored, and processed in a country that does not offer the same level of data protection as your home jurisdiction.

We take all necessary precautions to ensure your data is handled securely and in accordance with this policy.

---

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational considerations. Updates will be posted on this page with the revised "Effective Date."

---

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our contact us page.

---